We’ve partnered with Affirm to offer simple financing options at checkout.

• Pay over 3, 6, or 12 months.
• Subject to credit check and approval.
• No hidden fees. What you see is what you pay.

For questions about your financing agreement, visit [affirm.com] or contact Affirm directly.

We offer a 100-night risk-free trial so you can experience Tiami in your own home. If it’s not the best sleep you’ve ever had after 30 days, we’ll take it back. No stress, no hassle.

Your mattress will be shipped and delivered to your doorstep in a box. If you selected our white glove service with Dolly, they will contact you directly to schedule a time for setup and removal of your old mattress.

Tiami works on any solid foundation – platform beds, adjustable bases, and traditional slatted frames.

If using a metal bed frame, make sure that is has a proper center support system.

Tiami is designed to be one-sided, so no flipping required. Rotating every 6-12 months can help keep wear even, but overall, it will not affect Tiami's sleep quality.

Yes, we recommend using a mattress protector and washing it regularly to keep your bed clean and fresh.

Fast, free, and effortless. Your Tiami mattress arrives in a compact, easy-to-move box. Just unbox, unroll, and let it expand – it’s ready to use in hours.

We ship throughout the U.S.

We offer free shipping on all U.S. orders.

Tiami offers a 100-night risk-free sleep trial on all mattresses.

How It Works:

- Sleep on your Tiami mattress for a minimum of 30 nights.

- If you’re not satisfied, you may initiate a return between nights 31–100.

- Returns are free and typically involve a donation or pickup service.

- Limit one return per household.

Mattresses must be in clean and undamaged condition.

Foundations, frames, and bedding can be returned within 30 days. Adjustable bases are not returnable once opened.

Share details about your shipping policies, item returns, or customer service.

Share details about your shipping policies, item returns, or customer service.

Your new Tiami mattress is covered by a 10-Year Limited Warranty. If a covered defect arises within ten (10) years of your purchase, we will repair or replace your mattress. This warranty covers materials and workmanship under normal use.

This Limited Warranty is provided to the original purchaser of the mattress and is non-transferable. It applies only to purchases made from tiami.com or authorized retailers.

This warranty remains in effect for ten (10) years from the date of purchase as indicated on your receipt.

• Visible sagging or indentations greater than 0.75" not caused by misuse.

• Physical flaws causing the foam to split or crack under normal use.

• Manufacturing defects in the mattress cover zipper.

• Comfort preference or change in firmness.

• Physical damage (cuts, burns, stains, etc.).

• Use without a proper base/foundation.

• Products sold 'as-is' or used.

• Odors or normal softening over time.

Email support@tiami.com with your order number, proof of purchase, photos of the defect, and a description. Tiami reserves the right to inspect or request return of the product before issuing a resolution.

The mattress must be used on a solid base—slatted frame, platform, or adjustable base with center support. Improper foundation voids warranty.

Under the California Privacy Rights Act (CPRA), California residents have specific rights regarding their personal data. This section outlines those rights and how Tiami complies.

Your Rights Under CPRA:

- Right to Know: You may request information about the categories and specific pieces of personal data we’ve collected about you in the past 12 months.

- Right to Delete: You can ask us to delete personal data we collected from you, subject to certain legal exceptions.

- Right to Correct: You may request correction of inaccurate personal information.

- Right to Opt-Out: You can request that we not sell or share your personal data.

- Right to Limit Use of Sensitive Data: If applicable, you may request limited use of sensitive personal information.

To exercise these rights, contact us at privacy@tiami.com with the subject line: “CPRA Request.” We will verify your identity before processing any request.

Tiami is committed to digital inclusivity. Our site follows WCAG 2.1 Level AA standards to ensure accessibility for all users, including those using screen readers or other assistive technologies.

If you encounter any difficulty accessing content or functionality, please email accessibility@tiami.com. We aim to respond within 72 hours.

Visit the footer of our website to access a full sitemap linking to all product, policy, and informational pages.

Limitations of Liability

To the maximum extent permitted by law, Tiami shall not be liable for incidental or consequential damages. Remedies are limited to repair or replacement.

Site Jurisdiction & International Use

This website is operated from the United States. Though accessible globally, we do not currently ship or offer purchases outside the continental U.S.

All legal matters will be governed by the laws of California. Users from outside the U.S. agree to resolve disputes under U.S. jurisdiction.

Tiami isn’t just another mattress – it’s a meticulously engineered sleep experience. Designed with Active Response technology, it adapts to your body in real-time, delivering tailored support and comfort, night after night. No more guesswork between “soft” or “firm” – Tiami does it all.

Every layer of Tiami is intentional:

• Energex™ – contours and responds for effortless movement.
• Premium Memory Foam – pressure relief and recovery.
• Zoned Pocket Springs – superior edge support and motion isolation.
• Breathable, Natural Cotton Cover – soft, naturally cooling, and inspired by calming waves.

Whether you sleep on your back, side, or stomach (or shift between them all), Tiami’s adaptive design caters to every sleep style. It’s engineered to provide targeted support where you need it, ensuring a luxurious sleep experience that supports your spine, relieves pressure, and keeps your body aligned.

Not at all. Tiami is engineered for cool, breathable sleep with a multi-layered design for continuous airflow:

• Vented comfort and recovery layers that increase breathability.
• Energex™ that disperses heat instead of trapping it.
• Pocketed coil system that allows up to 7x more airflow than traditional mattresses.
• Organic cotton cover that naturally wicks away heat and moisture.

Absolutely. Tiami’s reinforced perimeter prevents that “rolling off” feeling, so you can comfortably sit, sleep, or stretch without worry.

Tiami’s hybrid design isolates movement and minimizes motion transfer, so you stay undisturbed. Whether your partner tosses, turns, or gets up before you do, Tiami ensures that you’ll sleep soundly.

Proudly crafted with care in the USA, using premium materials and decades of expertise.

Our mattress is crafted with both CertiPUR-US® certified foams and OEKO-TEX® certified fabric, meaning it meets the highest standards for safety, comfort, and environmental responsibility. The CertiPUR-US® certification guarantees that the foam used in our mattress is free from harmful chemicals like formaldehyde, heavy metals, and ozone-depleting substances, ensuring a healthier sleep environment. Additionally, our OEKO-TEX® certified fabric is rigorously tested to ensure it’s free of toxic substances such as pesticides and harmful dyes, making it safe and gentle on your skin. Together, these certifications give you the peace of mind that your mattress is not only a comfortable and supportive sleep solution but also one that’s safe for you and the planet.

It’s an invitation to redefine rest. Tiami is more than a mattress – it’s a movement toward accessible luxury; effortless comfort, intentional design, and a premium sleep experience that fuels your best life.

Join our community! Follow our socials or visit our blog for expert advice on sleep wellness, mattress care, and lifestyle tips to elevate your everyday routine. After all, luxury isn’t just about what you own – it’s about how you live.

It’s normal for a new mattress to have a mild odor right after unwrapping, as is the case with many newly manufactured products. The smell typically fades within a few hours to a few days. Rest assured, it’s not caused by harmful chemicals or off-gassing, as all our foams are CertiPUR-US® certified. To help the odor disappear faster, simply allow your mattress to air out during the first few days.