TIAMI has partnered with Flex to enable customers to check out with their Health Savings Account (HSA) or Flexible Spending Account (FSA).
MAXIMIZE YOUR PRE-TAX DOLLARS
HSA/FSA Payments with flex
1
If logged in to Shop Pay, check out as a guest.
2
Select the Flex | Pay with HSA/FSA option.
3
Enter your HSA/FSA card details.
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Frequently asked questions
For more information, check out our FAQs below or reach out to [email protected]
What is Flex and what is their relationship with Tiami?
Tiami has partnered with Flex to allow you to use your Health Savings Account (HSA) or Flexible Spending Account (FSA). This means you can now use your HSA or FSA debit card to buy Tiami with pre-tax dollars, resulting in net savings of 30-40%, depending on your tax bracket.
How do I pay with my HSA or FSA card?
To use your HSA or FSA debit card, add products to your cart as usual. At checkout, select “Flex | Pay with HSA/FSA” as your payment option, enter your HSA or FSA debit card, and complete your checkout as usual. If you don’t see “Flex | Pay with HSA/FSA,” you may be in Shop Pay. Select “checkout as guest” to view more payment options.
What if I don't have my HSA/FSA card available?
If you don’t have your HSA or FSA card handy, still select “Flex | Pay with HSA/FSA” as your payment method. Enter your credit card information and Flex will email you an itemized receipt to submit for reimbursement.
Why is my HSA/FSA card being declined?
HSA/FSA cards are debit cards, and the most common reason for declines is insufficient funds. Reach out to your HSA/FSA administrator to confirm your balance.
I would like to use multiple HSA/FSA cards to pay for an item. Can I do that?
No, unfortunately, this isn’t a supported feature right now. If there are insufficient funds in a single HSA or FSA account, you can instead enter a credit card on the Flex checkout page. You will receive an itemized receipt and/or Letter of Medical Necessity from Flex, which you can submit for reimbursement.